These Hyundai and Kia Vehicles Are Being Recalled Due to a Sudden Loss of Power
Imagine your car alerting you to a problem and telling you to stop as soon as possible for the next 20-30 seconds before the transmission disengages and your car is unable to move. This is the reality that the 122,000 Hyundai and Kia owners could face at any moment.
Hyundai is expected to recall six models and Kia is expected to recall two models with the same issue. Kia’s statement to Lifehacker about the recall reads in part:
The electric oil pump in an 8-speed dual clutch transmission (DCT) may have an internal failure due to a quality issue with the supplier. As a result, vehicles under test may issue a DTC with warnings and allow normal vehicle movement for 20-30 seconds, followed by a complete loss of traction due to the disengagement of the transmission drive gears. The loss of driving force increases the risk of an accident.
Kia says there have been no reports of deaths, injuries or accidents related to this issue. Hyundai did not respond to Lifehacker’s request for comment.
What vehicles will be recalled?
The following vehicles were affected by the recall:
- 2021-2022 Hyundai Santa Fe
- 2021-2022 Hyundai Sonata
- Hyundai Veloster N 2021-2022
- 2022 Hyundai Elantra N
- 2022 Hyundai Kona N
- 2022 Hyundai Santa Cruz
- 2021-2023 Kia K5
- Kia Sorento 2021-2022
What to do if your car is recalled
Expect official paper notification to arrive in your inbox by early December. If you don’t want to wait that long, you can contact Hyundai Customer Service at 855-371-9460 with internal recall number 236, or contact Kia Customer Service at 800-333-4542 with recall number SC250. If you have one of the models with the respective years mentioned above, the automakers ask you to take the vehicle to the dealer for a transmission check and software update.
Another option is to call the National Highway Traffic Safety Administration (NHTSA) Vehicle Safety Hotline at 888-327-4236. The NHTSA campaign number for the Hyundai issue is 22V746000 and the Kia recall campaign number is 22V760000. Hyundai and Kia drivers can also check the availability of their VIN on their website or the US Department of Transportation .