8 Common Conversation Phrases to Avoid (and Which Better to Say)

We’ve all heard them, and most likely we’ve all used them once or twice: that particular phrase that automatically forces the listener to defend himself, those that (sort of, but not quite) try to dampen the blow that the other person might not want hear. These carriers of auditory irritation can be anything from mild irritation to frightening; from passive-aggressive to rude. Here are eight conversation phrases to avoid.

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