Numerous Reviews of Amazon Ring Doorbells
In a year where everything seems to be on fire both literally and figuratively, it’s no surprise that we can now add the Amazon Ring Video Doorbell to the list. Yes, it turns out that the device you purchased and installed to make your home safer is itself a security risk. As a result, Amazon has produced a massive recall of its popular doorbell / spy camera. Here’s what you need to know.
What Happens to Doorbells?
Amazon is recalling approximately 350,000 Ring Video (2nd generation) video intercoms sold through Amazon.com, Ring.com, and third-party electronics and home improvement stores in the US and Canada between June and October 2020. The company made this decision later. Received 85 incidents of misplaced doorbells, 23 of which involved doorbell fires and minor property damage, in addition to eight reported minor burns.
According to the Consumer Product Safety Commission (CPSC), the video door phone battery can overheat if the wrong type of screws are used to install the unit, creating a fire and burn hazard. As a result, the CPSC recommends that consumers stop installing the withdrawn video intercoms immediately.
A Ring spokesperson provided Fast Company with the following statement :
“The safety of our customers is our top priority. We [had and continue to work with the CPSC on this issue and] have contacted customers who have purchased the Ring Video (2nd generation) video intercom to ensure they have received the updated user manual and are following the installation instructions for the device. Customers don’t have to return their devices. “
How to know if your doorbell has been recalled
Those using the 2nd generation Ring video intercom canenter its serial number on the Ring website to see if it is part of the recall. If this turns out to be yours, download the updated installation instructions and contact Ring with any questions at (800) 656-1918 8 am-12am ET, seven days a week, or visit the company’s website and click Help then see the Installation Services section for more information.