The Best Way to Protect Yourself From Credit Card Fraud
Vishing, or voice phishing, is a technique used by identity theft to steal your credit card number and other personal information over the phone. Here’s how to find out if a call is from a scammer and how to best deal with the situation if you’re unsure.
In this video from Business Insider’s YouTube channel, Adam Levine, author of Swiped: Protecting Yourself in a World of Scammers, Phishers, and Identity Thieves , describes what a typical vishing scam phone call might sound like. Levin also explains what words you should listen to when someone calling you your financial institution calls:
“We believe there has been suspicious activity on your credit card. We just want to confirm these transactions with you. “
If they say something else, Levine recommends hanging up, checking the back of the card for the support phone number, and asking if someone from the agency has called you. If not, then it was probably a scammer. If they did call you, they will be able to put you back in touch with the security department again.