Collect an “energy Pack” in Case Your Flight Is Canceled
Having the right information to cancel your flight can mean the difference between rebooking or getting stuck at the airport. Create your own informational Power Pack before every trip so you are ready to exercise your air travel rights when you need them.
Your package will be invaluable, but it will only contain three pieces of information: you will need the airline’s phone number so you can call, not queue up with everyone else to speak to exit agents. You will also need a copy of your airline’s terms and conditions or “contract of carriage” so that you can insist that agents help you if the cancellation is due to the airline’s fault. The last item your “power package” needs is a list of other airlines that also fly your route. This will make rebooking easier as you can search for alternative flights on your own if your flight is canceled and no one can help you. Canceling your flight is frustrating, but if you’ve prepared this information and is liked by the airline representatives, you have an increased chance of getting your trip back on track.
How To Get Where You Are Going When Your Flight Is Canceled | LA Times