Get Exactly What You Want From Challenging Conversations in Silence
In a difficult conversation, one side usually looks for answers. Why something was said, or why something happened or didn’t happen. In these tough conversations, silence can be your best ally.
People don’t like silence; This is why “awkward silence” are moments that many try to avoid. However, silence can be useful to you if you use it deliberately and correctly. On his LinkedIn blog, Dr. Travis Bradburry, author of the book Emotional Intelligence 2.0 , explains that silence may be the best way to get the answers you’re looking for:
When you ask someone a question and they are slow to respond, do not feel pressured to continue the conversation. Silence plays into your hands. Moments of silence make people feel like they should be talking, especially when the ball is on their court. It is a great tool for negotiating and other difficult conversations. Just make sure you resist the urge to continue the conversation until you get a response.
Silence can also go both ways. When a difficult question arises, pause in the silence that comes with it. Take the time to process your answer and respond when you are ready. With a little pause, you can take control of the conversation and get exactly what you hoped to get.
12 Tricks of the Mind That Conquer People and Help Move Forward | LinkedIn