How to Contact Amazon Customer Service on Black Friday
Black Friday has always been chaotic, and its shift from a stampede in stores to an online event has changed little. You’re in a rush to get deals and it’s easy to make mistakes along the way, especially when Amazon makes it easy to buy items with the click of a button. If you need to contact Amazon customer service or a Black Friday seller, here’s what you need to do.
Chat with Amazon Customer Service on Black Friday
The first thing you should do when trying to get Amazon help on Black Friday is to check the customer support help page , which can be found in the menu in the top right corner of your computer screen or by clicking the link here. There you’ll find answers to common questions about how to fix or do a range of things, from changing order details to reporting something suspicious.
The fastest way to get real-time help is through Amazon customer service chat. From the customer support help page, select the “Something else” option, which will open a page with even more options. Click on the last text “I need more help.” When the chat window opens, type “Talk to someone” in the text input field and you’ll be prompted to choose whether to get help via chat or phone.
Contact Amazon Customer Service by Email or Phone
You can also try sending an email to the customer service center at [email protected] , although this may not be the best option if you are in a hurry as it may take a while to receive a response. For better service, be sure to include all the important details you can think of, such as your order number and shipping address.
For faster service, call 1-888-280-43331. You’ll initially be dealing with a bot, but will eventually move on to a real person. Try using the phone number associated with your Amazon account as verification codes associated with the call will be sent to that device.