Send Us Your Questions to the Technical Support Service, and We Will Answer Them
Hey! I’ve been writing the well-deserved 911 tech support column from Lifehacker for three years in a row, with a new contribution coming in every Friday at 9am ET (excluding weekends). I wish I could keep up with this pace, but to get through this summer I need more of your technical questions. All you have, throw me a path.
I’ve posted about 150 columns, give or take, which means I’ve helped a lot of people tackle the most bizarre technical problems. We walked together through the Valley of How Porn Got On My Device ; we prevented social isolation caused by the pandemic by restoring access to hacked Facebook accounts ; we talked a lot about the web . (What’s more important to self-induced COVID isolation than a great Wi-Fi connection? I mean, other than Girl Scout cookies.)
The zip bag is starting to glow a little, however, and I want to make sure you don’t feel left out. If you have a technology related question, big or small, please send it to me by clicking right here . This will launch an email with an already auto-filled subject line, which is how I find your emails in the sea of press releases that wash over my inbox every day. If you’re stumped, everything about technology is fair game:
- Wondering why your Chrome browser keeps blinking? I am glad to help.
- Need advice on buying a new wireless router? Hit me.
- Annoyed that your vast Steam library makes it too difficult to find games you might want to play? I can fix this.
- Are you facing a cracked, broken, smoking , too warm, or cursed device? Let’s chat.
- Looking for a free or open source alternative to an app that costs a lot of money? I like it.
Even if there is something you want to do but don’t know where to start – for example, find out which of the many coaxial outlets in your home actually works and how to plug the rest without spending a fortune – I am. ” m is here for you. Even if I don’t know the exact solution to your very specific problem, I can walk you through every possible troubleshooting (or research) method so you can be sure you’re not missing anything obvious. I definitely don’t want you to call more expensive help if there is a simple solution that you weren’t aware of.
Although the best way to get an answer to your question – is to send me an email with a detailed description of the problem (including any decisions that you have already tried, as well as screenshots or images, if necessary), you can also send me a tweet @thedavidmurphy . You can even leave a comment on this post if you really want to. I’m here to help.