How to Submit a Bug Report to Apple, Google, Facebook, Twitter, Microsoft, and More.

Security leaks, hardware exploits, glitches, faulty features – every piece of hardware or software is prone to bugs and vulnerabilities, and you’ve probably had the misfortune of dealing with them at some point in your tech life. While most people smile, tolerate, and wait for the problem to go away on its own, you can also be more proactive about bugs and other security breaches by communicating your findings.

Problem? You may not know how and where to file a bug report when you run into a problem. To make this process easier, we’ve looked at the most commonly used application, service, and hardware vendors and combined their bug reporting tools into one big list.

A few tips for reporting errors

While our list explains how to submit error reports for commonly used applications and services, it is not exhaustive. If you can’t find what you’re looking for, here are some quick tips and tricks for reporting errors:

• Some applications and programs allow you to send crash / error reports directly. If you have frequent crashes and this option is available, use it. Often these automatic reports will include information that would otherwise have to be added manually, greatly simplifying the process.
• If possible, write down (or take a screenshot of) any pop-ups or error codes. Describe in detail what and how the error, error or failure occurred, and be sure to include your hardware / software specifications where applicable. These details will be useful for inclusion in your bug report (and may be required in some cases).
• If you are submitting a bug to a forum or message board, be sure to check any posting guidelines that would normally require you to do a preliminary search to see if your specific bug has already been reported. While re-reporting can help you fix a bug faster, some bug reporting forums have strict requirements on how to report the same bug or bug.
• If you’re looking for a company bug bounty program or how to report a security vulnerability, these links can usually be found on Bugcrowd or Hackerone . Remember, these programs are geared more towards high-level problems and serious bugs rather than problems with your average performance, and therefore have strict rules for submitting.

How (and where) to submit bug reports

Adobe (Creative Cloud, Photoshop, Illustrator, Premiere Pro, Acrobat Reader, etc.)

1. Visit the Adobe Bug Reporting and Feature Request Form.
2. Select a product from the drop-down menu and agree to the Adobe Terms of Service.
3. You will then be taken to the bug / feature request page for that specific product. Fill out the form and submit.

Security vulnerabilities can be reported directly to [email protected].

AMD

1. If you are experiencing hardware or graphics issues, please use AMD’s dedicated error reporting poll page .
2. Choose your product.
3. Follow the instructions to submit a bug or bug report. Be sure to include the text of the failure or error.

AMD says the company will not directly respond to bug reports, but the most reported issues are more likely to be fixed in future updates.

Apple

• You can submit bug, bug, or vulnerability reports for all Apple products through the same reporting page .
• If you need to submit general product feedback, please use this page .
• For account-related questions, use the contact form on the Apple Developer site.

Asana

• On this page, you can report bugs or errors related to the operation of the Asana app or web page.
• If you find a potential security issue, please submit it to the Asana Rewards Program .

Dropbox

1. Visit this page and create a new Dropbox support account.
2. Fill out the form to send a request for assistance.

You can also contact the customer service Dropbox or perform a search in support service Dropbox . for questions or problems related to account and features.

Duck duck

1. Go to the DuckDuckGo user feedback form .
2. Choose the nature of your problem. For bugs and vulnerabilities, select “I need to report a security issue.”
3. Follow the instructions and fill out the required forms to submit the report.

Evernote

1. Visit the Evernote support page and sign in with your Evernote account credentials.
2. Submit a support ticket.

You can also submit reports of security vulnerabilities directly to [email protected] .

Facebook

1. Visit the Facebook Help Center .
2. Click Report a Problem with Facebook from the Policies & Reports drop-down menu.
3. Follow the instructions, fill in all the required information, submit your question.

You can also submit security vulnerabilities to Facebook’s Bug Bounty program if you want to pay off your (skilled) efforts a bit.

Google, Android, Chrome and other Google services

Google has many products and some of them have dedicated bug submission pages, while others use a generic submission form.

Chromium:

1. Open Chrome on your desktop or laptop.
2. Click the three folded dots icon in the upper right corner of the browser.
3. Go to Help> Report a Problem.
4. Write a bug report including as much information as possible.
5. Click Submit.

Errors of Android OS and other Google applications / services:

1. Visit Google’s page to report security vulnerabilities .
2. Choose the option that best suits your problem and follow the instructions to submit the report.

Google also has a bug reward program which you can learn more about here . (You can also use the Report Security Vulnerabilities tool to submit them.)

Instagram

You can report your concerns to Instagram by following these steps:

1. In the Instagram app, go to your profile.
2. Tap the three compound lines icon in the upper right corner.
3. Tap the gear-shaped settings icon.
4. Scroll down and click Report a Problem in the Support section of the options screen.
5. Follow the instructions and fill in all the required information.

If you would like to report a security issue, you can submit them to the Facebook Rewards Program.

Lyft

Use this page to report issues and bugs for the Lyft app and website. Lyft also has a bug bounty program, but by invitation only .

Microsoft

Windows 10

1. Open the Windows 10 Feedback Hub from the Start menu or by typing Feedback Hub in the search box on the desktop taskbar.
2. Click “Report a Bug” and follow the instructions to submit a problem report.

Xbox

If you’re in the Xbox Insider Program, you can report bugs by holding the Xbox button on your controller and using the Report a Problem option.

Security vulnerabilities

• If you find a security issue for any Microsoft product, please submit it to the Microsoft Rewards Program . The program applies to all Microsoft products and services.
• You can also send information about vulnerabilities for Microsoft products and services to this email address: [email protected].

Mozilla

• You can submit a Firefox related bug from any browser to the Mozilla bug report page.
• Security issues / vulnerabilities should be reported to the Mozilla Bug Reward Program or [email protected] .

Netflix

Netflix allows users to report replay errors or performance issues through a simple online form, and its bug bounty program handles security vulnerabilities.

Nintendo

• Please report software bugs, bugs, hardware issues and other issues through the official Nintendo Support Contact Page .
• On the other hand, reports of errors or problems with the Nintendo website should be reported via this web form.

Nvidia

• You can create a thread on the Nvidia Support Forums to alert Nvidia of a bug or bug related to their hardware, performance, or game compatibility. Please follow the guidelines and policies outlined in this forum post by carefully reviewing the requirements.
• For general support and troubleshooting, use the Nvidia support page .
• Finally, you can submit security vulnerabilities to Nvidia through this website or email address: [email protected]

Paypal and Venmo

Submit all bug and vulnerability reports to Paypal Bug Bounty Program.

Reddit

• Submit bugs to the dedicated Reddit subreddit r / bugs .
• Submit security vulnerability reports to [email protected] or use the bug bounty subreddit.

Slack

• Bugs related to the specifications of one of Slack’s many applications can be submitted to [email protected] or this contact form.
• Report security vulnerabilities to the Slack Rewards Program.

Snapchat

The error message via the Snapchat app is actually a romance of sorts:

1. Shake your device to open the Bugs and Suggestions submission menu.
2. Select the appropriate option and generate a report.

You can also submit bug or vulnerability reports from your web browser using this web form or the Snapchat bug bounty on Hackerone .

Sony

General Sony products:

• Report all bugs and security vulnerabilities through the Sony Rewards Program .

Game console:

• Technical errors related to PlayStation services and hardware can be reported to PlayStation Support in a number of ways, including online, Twitter, email, chat, phone, etc. Please visit this page to find the most suitable method for you.

Spotify

• Submit app or web app performance issues to Spotify support .
• Report a security issue to the Spotify Rewards Program .

Trello

Find out what Trello does for a great bug report here and then submit your questions via Trello’s support page .

Tumblr

• Submit bug reports via the Tumblr support page .
• If you find a security issue, please submit it to the Tumblr Bug Reward Program.

Twitch

• Submit technical bugs and performance issues to Twitch Support.
• Submit security vulnerabilities and rewards to Twitch using this form .

Twitter

• Twitter’s help page has a special form for submitting bug reports related to both the web version and applications. You can also tweet issues at @TwitterSupport.
• Twitter has a Hacker One rewards program for finding, reporting, and fixing security vulnerabilities.

Uber

All security vulnerabilities can be submitted to the Uber Hacker One Rewards Program .

Valve (Steam marketplace)

• Follow the guidelines in this forum post to submit a bug, vulnerability, or crash report on the Steam forums.
• Valve also has a Hacker One bounty page for security vulnerabilities.

WordPress

• If your WordPress site is experiencing errors or you are experiencing problems on the WordPress backend, please file a bug here .
• If the issue you find is related to a security vulnerability, submit it to the WordPress Rewards Program.

Updated February 7, 2019: Updated links to the DuckDuckGo online claim form.

More…