You May Be Eligible for a TurboTax Refund
If you made less than $ 34,000 and paid to file taxes with TurboTax, it’s time to call and ask for a refund.
If you are one of the millions of Americans who made less than $ 34,000 last year, you should have been able to use the free version of TurboTax. If TurboTax directed you to the paid version, it’s worth calling the company.
Call 888-777-3066 to speak with a TurboTax representative and receive a refund of your registration fee. ProPublica advises that several taxpayers have successfully requested and received their refunds, so please call if you are eligible.
If you’d like to learn more about how TurboTax uses what ProPublica calls “deceptive design” to get money from taxpayers who are eligible to file for free, read this detailed explanation :
We took a close look at the TurboTax source code and noticed something strange. Despite the fact that we chose the “FREE Guarantee” option and fulfilled all the requirements for submitting a free application, the company marked us as a potential paying customer.
In the source code, TurboTax has branded us “NONFFA”. This stands for Non-Free Files Union. In other words, we weren’t going to serve for free.
If you earned less than $ 34,000 this year and applied for TurboTax, were you able to apply for free? Or did the program instruct you to use one of the paid options?