Here’s How Much Verizon Will Compensate You for Yesterday’s Power Outage.

Yesterday, your phone might have been practically unusable—at least when you were outside a Wi-Fi zone. This was due to a nationwide outage on Verizon’s network , affecting approximately two million subscribers across the United States . If you were among them, you couldn’t use your phone while driving, which is, after all, the whole point of mobile phones in general. This included the ability to use navigation apps in the car, send emails or messages for work, or make calls outside of SOS mode, effectively limiting your use to emergency services only. Worse, some users are still experiencing issues this morning after Verizon’s official decision, though there’s likely a quick fix .

I don’t have Verizon, but if I did, I’d be a little pissed. Outages happen, but this one was massive , and the company still hasn’t provided a clear explanation for what exactly happened. Despite this (or perhaps because of it), the company seems to be trying to smooth things over. When Verizon announced last night that the outage had been resolved, it also noted that it would contact affected customers directly to process credits. Sure, it’s frustrating to experience outages with essential services like wireless, but at least Verizon wants to compensate you, right? Just don’t expect much.

The amount credited to your Verizon account may seem a little low.

At 9:42 a.m. ET, Verizon posted a new message on X , again apologizing for yesterday’s issues and announcing how much each affected account would receive in compensation: $20.

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Verizon claims this amount represents, on average, “several days of service,” and that no amount of compensation can make up for what’s happened. That may be true, but in my humble opinion, a larger amount of compensation would come close to covering the loss. It may be more than the nominal cost of losing one day of service, but customers don’t view their bills as a service charge. They pay Verizon a pretty penny, expecting their smartphones to be constantly connected to the network within Verizon’s coverage area. Considering the inconvenience a single day of outage undoubtedly causes, I’m not sure $20 is enough.

But I digress: $20 is a sum, and that’s how much affected customers can receive. If you’re one of them, Verizon says you can log in to the myVerizon app to request compensation.

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