These Brands Let You Return Your Shoes Even After You’ve Run in Them.
There are many reasons to buy running shoes at a local running store rather than online or at a big box store, including more knowledgeable staff and support from the local running community. But another important point is that many accept returns even after you’ve worn the shoes a few times.
If you don’t have a store with this policy in your area, it’s helpful to know that some major brands and online retailers also accept returns on lightly worn shoes. Fleet Feet and Running Warehouse are among the major stores that offer this perk; some online running shoe retailers (like Roadrunner ) include it in the membership price. However, some running shoe brands themselves offer a no-questions-asked return policy, so if you’re a Nike fan, for example, you might want to buy your shoes directly from that brand.
Don’t feel bad about taking advantage of this policy. The point is, you can trust your body and find out if the shoes fit you, instead of worrying about whether they’ll fit during a quick fitting. If you can’t shake the feeling of guilt, you can make up for it by buying your next pair of shoes from the same store. They do this to earn your trust.
Adidas only asks for unworn returns on most items, but it has a separate policy for its “performance” running shoes, which include all of its popular Runfalcon sneakers priced at $65 and up.
Altra advertises a ” 30-day trial, guaranteed .” You’ll need a return label, but you can get one for free online or at a return location. Altra allows returns “if you’re not completely satisfied” within those 30 days.
Brooks accepts returns within 90 days , even if you’ve run in these shoes: “Run in them, sweat in them, indoors, outdoors, in the rain—if they don’t perform like they should, send them back.”
Hoka has a 30-day return policy (60 days for members), even if you’ve worn the shoes. “Try them on—that’s the whole point of our 30-day guarantee.”
Newton accepts returns within 30 days “for any reason, regardless of wear.”
Nike allows returns of worn shoes within 60 days of purchase . This 60-day period is considered a “trial period” and does not require the shoes to be unworn. There are exceptions , including items purchased at Nike Clearance stores.
Please note that regulations are subject to change, and they often differ by country. Customer service representatives can sometimes help you even if your conditions don’t comply with official regulations, but don’t count on it. However, if you’ve purchased a pair of running shoes, tried them out, and aren’t satisfied, it doesn’t hurt to ask.