Your Anker Power Bank May Have Just Been Recalled
Anker has issued two voluntary recalls of its popular power banks, both for reasons related to the lithium-ion batteries inside the devices. The first recall , earlier this month, involved PowerCore 10000 units sold between 2016 and 2022 due to concerns about a potential fire risk. The second recall, announced this week for five additional units, including MagGo and Zolo power banks, is due to possible battery issues that were discovered during routine quality control testing. If you own an Anker power bank, you’ll definitely want to check to see if it’s one of the recalled units.
Which Anker power banks are subject to the recall?
While the following models are affected, not all units of these models are included in the recall. For example, the MagGo and Zolo bank recall only affected one battery supplier. Here is a list of models potentially affected by the recalls.
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Anker PowerCore 10000 External Battery (Model: A1263)
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Anker External Battery (Model A1257 and Model A1647)
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Anker MagGo Power Bank (Model A1652)
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Anker Zolo External Battery (Model A1681 and Model A1689)
How to Know if Your Power Bank Is Covered by Anker’s Recall
To find out if your specific device is included in the recall, look for the model number of your Anker power bank, which is usually located on the bottom of the device. If your device is one of the models listed above, visit the recall page on the Anker website. The page will direct you to the correct recall form, where you’ll need to enter each device’s serial number, paying special attention to the characters that look like the letter “O” and the number “0” (good luck with that). Once you hit “Submit,” you’ll know right away if your device is affected.
If your unit is part of the recall
If you find that your unit is affected, you should stop using it. Anker has instructions on how to safely dispose of the power supply – do not throw it away. Because of the lithium-ion battery, you will need to use a household hazardous waste collection point. Your city likely has at least one facility that handles this type of waste . Regardless, you should not dispose of the unit until Anker confirms that your unit is affected.
What compensation does Anker offer?
In the United States, Anker allows consumers to choose whether they prefer a replacement unit or a gift card. Fair warning, the gift card can only be used on the Anker website .