If You Forgot the Password to Your Apple Vision Pro, You’re Kind of Screwed
Apple’s Vision Pro headset was released just a few days ago, and some users are finding they can’t unlock the device at all. According to Bloomberg and users on Apple’s community forums , some Vision Pro users said they were being locked out of the headset because they entered the wrong password too many times and had no way to reset the password themselves.
During the initial setup of Vision Pro, users are prompted to create a password, similar to when setting up a new iPhone or iPad for the first time. (This is a device-specific code and is different from the Apple ID password.) If the user enters the wrong password too many times, the device will be locked for a certain amount of time. When some Vision Pro users contacted Apple Support for help, they were told that the only way to reset this password was to take their headset to an Apple Store or mail it to AppleCare to clean the headset and reset it.
There’s some hope on the horizon, as 9to5Mac reported that the VisionOS 1.1 developer beta update has just been released – and thankfully, it includes the ability to reset the password on the Vision Pro headset. It’s unclear when VisionOS 1.1 will become generally available, but we’re hoping it will happen within the next few weeks. For now, if you have forgotten your Vision Pro password, your best option is to visit the Apple Store.