How to See an Uber Rating Breakdown (and Improve Your Score)

When you use Uber, ratings are a two-way street. Of course, you can rate your driver on their driving skills, but your driver will also get a report on how well you behaved throughout the trip. If you’ve ever wondered why your score is the way it is, because it’s surprisingly low or uniquely high, you’re in luck.

In a blog post on Wednesday, Feb. 16, Uber announced a new ability to view your rider ratings, broken down across the entire time spent on the app. This report allows you to see all the individual star ratings you’ve received, so you can know exactly how many five-star rides you’ve had, as well as how many drivers have given you a crushing one star.

How to Check the Uber Passenger Rating Report

First tap your profile icon, then Settings > Privacy > Privacy Center . Under Your Uber data & privacy, swipe until Would you like to see a summary of how you use Uber? Click View Summary , then after taking your time looking at statistics such as trips made, Uber Eats orders, and your promo code, scroll down and click View My Ratings in the Ratings section.

Here you will see your overall rating, but more importantly, a breakdown of the individual star ratings that make up your accumulated score. You can’t see who left you what rating or why, but you can see how many 1s, 2s, 3s, 4s, and 5s you’ve scored over the years. For privacy reasons, I will not post my rating or breakdown here. But rest assured, it’s excellent. Even better than yours.

If you’re like me, you don’t have to worry about improving your score. But for anyone wondering how to improve their score, Uber has some advice, presumably from the drivers themselves, on how to do it, including:

  • Cleaning up after yourself.
  • Fasten your seat belt (yes, even in the back seat!)
  • Without making the driver wait for you.
  • Be respectful.
  • Without slamming the door.

[ 9to5Mac ]

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