Upgrade Your Amazon Echo Buds to Prevent Overheating
Amazon’s Echo Buds just received an important software update that prevents overheating issue and extends battery life. You will have to be a little brave to install the update, however, as your Echo Buds can overheat as part of the process.
In an email to Echo Buds owners, Amazon says that overheating only occurs on rare occasions when the earbuds are in the charging case. Amazon did not disclose the exact cause of the problem, but it is dangerous enough that the company is asking all Echo Bud owners to install software update version 318119151 as soon as possible. However, the update process requires Echo Buds to be connected to a charger for 15-30 minutes or more – namely these circumstances sometimes led to overheating.
Luckily, software updates happen automatically, so you may be safe already if you’ve recently charged your Echo Buds. You can confirm the software version of your Echo Buds in the Alexa app. Open the app, tap the Devices tab, then go to All Devices> Echo Buds.
If the software version is 318119151 or higher, you have nothing to worry about. However, if it is an older version, you need to update your Echo Buds immediately.
How to update Amazon Echo Buds
While Amazon says the overheating issue is “very rare,” it’s still possible on Echo Buds with outdated software. Keep track of them during the update; If anything looks, feels, or smells hot, abort the process immediately and contact Amazon Support for further assistance.
Before you begin, your charging case and Echo Buds will need to be above 30 percent battery, and the Echo Buds will need to be within 25 feet of your phone during the update process.
- Turn on Amazon Echo Buds and connect them to your smartphone or tablet via Bluetooth.
- Open the Alexa app on your device and make sure the Echo Buds appear in the Devices tab.
- Place the Echo Buds in the charging case and close the lid.
- Echo Buds should automatically update within the next thirty minutes.