Your Old Nike Sneakers Can Be Upgraded or Refunded
Chances are you’ve owned a pair of Nike sneakers at some point in your life. The famous checkmark has been around since the 70s, and the company itself has been around even longer. But even the most brand loyal consumers may find their sneakers falling apart a little earlier than expected, in which case you can save them (or at least get store credit) thanks to Nike’s rather generous return policy. …
You can easily check if your shoe is covered by Nike’s 2-Year Manufacturing Warranty by looking at the tag located on the inside of your shoe. Apart from your size, you will see two dates printed on each side. The date on the left is the date of the purchase order or when the retailer decided to order some of the sneakers from Nike itself. On the right is the actual production date, on which the return period depends.
Nike recommends that you read the return policy of the store you bought them from before shipping your shoes as Nike authorized retailers may also accept returns due to defects in workmanship or materials. Purchases made from physical Nike stores must be returned to any Nike retailer. If you made a purchase on Nike.com, you will need to use this return form to process your order. In addition, you should keep this receipt, or at least photograph it for safekeeping in the future. You will need to include it in your sneaker kit if forced to mail them. If you jump over all the prerequisites and decide to submit them to Nike, be prepared to wait at least a week for them to process the return and determine if it deserves a refund or replacement. The worst thing after waiting is that you, too, will be on the hook with delivery, whether you receive that refund or not.
As with all good things, there are bound to be those who try to cheat the system. Don’t feel like you can just mail in your damaged kicks every year and expect a swanky refund or a new pair of Killshots. Return Policy Nike must declare shoes to be defective BEFORE you receive a return or exchange. The company maintains a vague definition of defective and defective products, so it can be difficult for consumers to determine if something is a manufacturer’s fault or just part of normal running shoe wear.
The company can and will refuse returns if you attempt to violate the policy and does not accept returns based on normal wear and tear. So, runners, don’t see this as a free replacement for your worn out shoes every year. If this is the case, you might not want to just do it unless absolutely necessary.