Get a Refund If Your Child Makes a Random in-App Purchase on Amazon
Some in-game apps allow you to buy stars, donuts, coins, or other tokens that you can use to play. The tokens are imaginary, but the purchase is real. It is easy for kids to buy things in these apps without even knowing that they are spending money – your money. Amazon is now reimbursing parents for unauthorized in-app purchases.
The FTC established last year that Amazon was responsible for invoicing parents for such purchases, and the online store has now settled with the FTC by agreeing to refund those purchases. If your child purchased something without your permission through an app purchased on the Kindle or from the Amazon Android app store, you may be eligible for a refund.
According to Consumerist , you should receive an email directly from Amazon, but you can also visit the Amazon return site here or go to the Message Center in your Amazon account and look under the Important Messages section.
Following the agreement, Amazon updated its system to make in-app purchases a little more difficult. For example, you may be required to enter your Amazon password or 4-digit PIN before making in-app purchases. You can configure this in the Settings menu in the Amazon Apps storefront. You can also set parental controls for Kindle devices here.