This Video Explains the Dos and Don’ts of Disappointing News Stories.
Frustrating news can be as difficult to deliver as it is to receive. This video shows you how to break bad news so that the recipient doesn’t want to kill the messenger.
This video from the Entrepreneur YouTube channel focuses on delivering disappointing news to the business world, but the advice it provides is useful in every area of life. Whether you need to close someone’s project at work, or tell a friend that you can’t go on a trip you’ve planned together, the tips in this video might help. For instance:
- You should never surprise someone with disappointing news.
- You should focus on softening or eliminating the embarrassment of the recipient of the news.
- You should always give the only true reason why things didn’t go the way they wanted. In other words, get down to business .
It can also help draw their attention to the future rather than the past. Things did not go well, but you can help reduce their overall frustration by supporting and motivating them. Finally, it never hurts to offer a consolation prize out of kindness, even if it’s just a cup of coffee. Nobody likes to be disappointed, so always consider how you would feel on the other end of the line.
Do’s and Don’ts when publishing disappointing news | Businessman