Discuss Your Bills Effectively With Silent Handling
Pays for negotiating bills . It doesn’t take long, and since everyone is on the phone, it’s not even that scary. One of the simplest tactics for successful negotiation is not to talk at all.
When it comes to bargaining, a little quiet can go a long way. Redditor missfruff tried this tip and shared her experience. She called AT&T to negotiate a new contract and find out what prices they could offer. Here’s how the conversation went:
Me: Hi, I want to renew my contract. I pay $ 108 a month for U300 + 18 Mbps internet. AT&T : I can get you down to $ 156 a month … that’s the best I can do. Your previous discount was amazing. I can’t compare to that. Me : I’m not comfortable increasing this much [60 seconds of silence] AT&T : Okay, okay, $ 119 a month. You won’t get a better deal than this. Me : Ha [2 minutes of silence] AT&T : Yes, I keep looking. There is nothing more I can do. Me : Does this price include a $ 10 HD fee? AT&T : Yes [2 minutes of silence; sweats] AT&T : Let me tell you what: I will give up HD fees and give you 3 months of HBO for free. 109 $ / month Me : SOLD OUT!
I guess at some point the representative will make sure you are still in touch. In the comments, missfruff says she stopped by telling them she was looking at old allegations. The bottom line is that silence can be a powerful negotiating tool. Either way, you have nothing to lose by trading accounts, so it’s worth a try. Read more about this at the link below.